Energy Information Assistant

Energy Information Assistant

Citizens Advice Barnsley

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20 hours per week
£22,628 pro rata
Application deadline

Energy Information Assistant

  • Salary: Starting salary £22,628 pro rata (actual salary £12,231) with the potential to rise to £24,974 pro rata (actual salary £13,499) in Year 2 if full Adviser Training is completed.
  • Contract status: Fixed Term - Until 31st May 2026
  • Holiday entitlement:  32 days annual leave + public bank holidays (pro rata)
  • Pension: Matching 5% employer’s contribution

Staff benefits package

  • Employee Assistance Service
  • On Demand GP
  • Discounts on hundreds of retailers
  • Deals for family activities and holidays

Post funded by: Energy Redress

Citizens Advice believe no one should have to face their problems without good quality, independent advice. That’s why we’re here to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Therefore, Citizens Advice Barnsley are excited to announce that they are seeking to recruit an Information Assistant to join their team at Citizens Advice Barnsley. Their thriving charity is busy, dynamic and client focused, with a long track record of delivering high quality advice.

Citizens Advice Barnsley are looking for an outgoing and approachable person to work with the Energy Adviser to support vulnerable adults from across Barnsley with energy information and advice to help them improve their finances and beat the cost of living crisis.

Your role will be to act as a point of contact between the organisation and members of the community by:

  • Providing reception cover in the main office in Barnsley Town Centre
  • Attending face-to-face community outreach events all across Barnsley, supporting the energy adviser to deliver energy information, advice and training.
  • Assisting with administration and communications via production of posters, leaflets, newsletters, social media etc.

Suitable candidates will need at least 1 years recent experience of working in a customer facing environment and will need to be able to travel to community locations across Barnsley.

CLOSING DATE:  Friday 19 July 2024
INTERVIEW DATES: 31 July and 1 August 2024

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How to apply

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