Information about

Making Every Contact Count for Mental Health: July Workshop

"I honestly felt a little out of my depth, as I'm not a practitioner, but still feel I'm on the front line, as I'm our first point of contact on the phone and sometimes in our reception. I took away some great info and reminders of how we need to come across to people seeking help here." - An attendee at our November workshop

We are delighted to offer this workshop again, giving you the confidence to embed conversations about mental health into your everyday work.

As you'll see above, this workshop can give you essential skills that will support you to help people. This is a great option for staff training/induction and can be used to evidence your team's knowledge and skills in funding bids.

The workshop is open to volunteers and staff from VCSE organisations (such as charities, community groups and social enterprises) and health and social care colleagues working in Wakefield District.

About the Workshop

This programme, developed by the Royal Society for Public Health, uses a behaviour change approach to embed mental health promotion conversations into their work with clients, service users.

The MECC MH training comprises of 3 core learning modules and will be delivered in a one-day face to face condensed format. During the course participants will cover:

  • Identify what is meant by mental health, mental wellbeing, and mental illness, including recognised definitions, models and frameworks.
  • Define the MECC approach and explore how this can be applied for mental health in health and care settings.
  • Develop skills and confidence to engage with service users about their mental health and wellbeing.
  • Develop skills to support service users to understand distressing feelings and experiences.
  • Develop awareness of local support services and how to effectively signpost service users to the appropriate service.
  • Develop confidence to understand and implement appropriate signposting pathways.

Further details

The cost of the workshop is £55 per participant, which includes:

  • The workshop
  • Refreshments and lunch
  • A certificate of attendance from the Royal Society of Public Health and 4 CPD points (for successful course participants)
  • Lots of practical resources for you to use in your everyday work

This cost is a limited time offer! This workshop was rescheduled from June, but following workshops will increase to £80+ due to certificate costs, so don't miss out.

15 course places are available on a first come first served basis. Please note that we may postpone the workshop if we do not reach a minimum number of attendees.

If you have any questions or need support to book a ticket, please get in touch with our team at or 01924 367418.

About the Trainer

This workshop is run by Rachel Hale, Lead Mental Health Community Builder from Nova Wakefield District, who has completed the Trainer programme and can now pass on her knowledge of the programme to you.

Rachel "immediately put me at ease and I loved [her] delivery and the course content. I made a couple of connections too." - Feedback from our last workshop in November.