Volunteer Managers Toolkit

Volunteer Managers Toolkit

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A set of user-friendly resources designed by and for Volunteer Managers, to use as a foundation for your work.

The Toolkit covers key topics for Volunteer Managers and Coordinators and was shaped by the day-to-day needs of the Volunteer Managers Network in Wakefield District.

They think you’ll benefit from it because:

  • It provides consistency and structure to your work
  • It gives a strong foundation to start from so you won’t have to reinvent the wheel
  • It can help refresh existing documents and introduce new policies

We valued the opportunity to co-produce these resources to support volunteer programmes of all sizes. Nova brought together local volunteer managers and staff from volunteer-led organisations to share best practice, knowledge and experiences at facilitated sessions. Their inputs were used to create these resources.

General

Top Links

A list of links to key resources.

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Recruitment, Induction & Management

Volunteer Agreement Top Tips

Tips of what to include in a volunteer agreement.

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Volunteer Induction Top Tips

What to consider in your induction, from DBS checks to capturing data.

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Volunteer Recruitment Top Tips

Tips for recruiting volunteers in Wakefield District.

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Volunteer Recruitment Checklist

A short checklist to support your recruitment.

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Volunteer Wellbeing & Support Top Tips

Tips to support a structured approach to volunteer wellbeing.

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Additional Resources

Other recommended resources on recruitment, induction and management.

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Policy

Top Tips For Creating Your Volunteer Policy

Tips for creating a policy about volunteering at your organisation.

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Equality, Diversity and Inclusion Policy Content

What to include in an Equality, Diversity and Inclusion Policy.

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Health and Safety Considerations

A checklist of what to consider around health and safety.

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Grievance Procedures Content

Information on volunteer grievance, conduct & disciplinary procedures.

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Volunteer Lone Worker Considerations

What to consider for volunteers who are lone working.

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Insurance and Volunteer Liability Top Tips

Information on securing essential cover, claims and risks.

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Reimbursing Volunteer Expenses Top Tips

Tips on how to handle expenses, what to cover and Gift Aid process.

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Additional Resources

Other recommended resources on volunteer policy and procedures.

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Impact Assessment

Impact Reporting for Volunteering

Suggested ways to evidence the impact to and of your volunteers.

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Impact Questionnaire Ideas For Volunteers

Example questions for capturing the impact of volunteering.

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Additional Resources

Other recommended resources on impact assessment.

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This is a live piece of work that Wakefield District’s Volunteer Managers Network will review annually to make any additions or update.

What did you think of these resources? Provide some quick feedback to help us review and improve them.

The Volunteer Managers Toolkit forms part of Nova’s Stronger Volunteering project, which focused on strengthening the infrastructure supporting volunteers and improving inclusive volunteering practices. The project was funded by the UK Government through the UK Shared Prosperity Fund.

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