Jobs.
Business Support Officer - Crisis Support Services

Business Support Officer - Crisis Support Services

Touchstone

Logo shape diamond piece
Logo shape full circle
Location:
Wakefield
Hours:
37 hours per week
Contract:
Salary:
£28,267.99 per year
Application deadline
04/10/2026

Business Support Officer - Crisis Support Services

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that they can only deliver excellence to the people they serve if the people they recruit are happy, empowered, supported to reach their potential and trusted to lead.

Join Touchstone's compassionate Crisis Support Services team and help make a meaningful difference in people’s lives across Kirklees, Leeds and Wakefield. In this varied and rewarding role, you’ll support the delivery of vital mental health services through administration, service improvement, recruitment support, data analysis and digital innovation. Working alongside dedicated colleagues, partners and communities, you’ll help ensure services remain responsive, accessible and welcoming to everyone who needs support, every single day.

As an employee of Touchstone you will benefit from the following:

  • Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
  • 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
  • Flexible working opportunities
  • Access to HealthHero – Employee Assistance Scheme and Virtual GP service for staff
  • Personal wellbeing and training budget.
  • Access to 24/7 confidential staff helpline.
  • Health and wellbeing activities and fun staff team away days
  • Inclusive maternity and parental policies and pay
  • Additional day of leave as a celebration day or health and wellbeing
  • Learning and personal development opportunities

Download Resources

Download useful resourses
Download useful resourses
Download useful resourses

How to apply

Information Session via TEAMS at 12pm on Wednesday 16 September 2026
Please email recruitment@touchstonesupport.org.uk for a link to join.

Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk.
Please send completed application forms to recruitment@touchstonesupport.org.uk

Interviews will be held on: Wednesday 14 October 2026

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from their equal opportunities policy. Please note that Touchstone do not hold a sponsor licence and they do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Please note that feedback is not provided to applicants who have not been shortlisted. Touchstone reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Apply
Contact details:
Contact name:
Hayley O'Hara
Phone:
01132718277

See more Jobs

View All
Live Well Wakefield Social Prescriber - Healthy Working Life
Organisation
Hybrid - Wakefield & Home Working
Live Well Wakefield Social Prescriber - Trailblazer
Organisation
Hybrid - Wakefield & Home Working
Live Well Wakefield Social Prescribing Link Worker
Organisation
Hybrid - Wakefield & Home Working