Email marketing for charities: From appeals to engagement

Email isn't just for appeals and updates anymore. When done well, it's one of the most powerful tools you have for turning supporters into a thriving, engaged community around your cause.

This practical workshop will show you how to use email marketing to nurture genuine relationships with your supporters and using automation to save time while keeping your communications personal and effective. You'll learn how to move beyond broadcast emails and create campaigns that make people feel valued, connected, and excited to be part of your charity's work.

What you'll learn

In this hands-on session, we'll explore how to build and strengthen your supporter community through strategic email marketing. You'll discover:

• How to segment your audience to send the right message to the right people
• Automation techniques that save time while keeping communications personal and timely
• How to turn new supporters into loyal community members
• How to measure what matters: engagement, retention, and community growth
• Practical tips for writing emails that feel human, warm, and on-brand

Who should attend?

This session is ideal for anyone responsible for supporter communications, fundraising or engagement. Whether you’re new to email marketing or looking to refresh your approach, this session will help you make email a stronger, more effective part of your charity’s everyday communications.